As a Scoop2Go customer, you are responsible for maintaining safe access into and out of the yard (if we are unable to clean due to access restrictions or concerns, you will be charged for that cleanup). You are also responsible for providing us with immediate notice of any changes in the number of pets or your desire to change the type of service we are to provide.

Inclement weather may make it hazardous or impossible to make a scheduled cleanup. In this event, we will be responsible for servicing your yard as soon as possible. We strive to make up any missed services the following business day whenever possible.

If for any reason your pet(s) will not be using the yard for a certain period (for example, if you will be traveling with your pet, your pet will be boarded, your pet is suffering from an illness, etc.) and you do not wish to be charged for an unnecessary visit(s), please let us know at least one (1) full business day in advance so that we may pause your service.

We assume no liabilities for damages to yards, gates, pets or other properties.

Fees and promotions are subject to change at any time. In this rare circumstance, you will be notified at least two (2) weeks prior to any changes taking place.

Either party may terminate service at any time by providing written notice to the other party. You are responsible for delivering payment in advance of all service except for the initial clean-up service, which will be collected following the completion of that service. We have no obligation to and we will not provide service for any period that we have not received full payment in advance.

By initiating service with Scoop2Go, you agree to the above terms and responsibilities.